In this episode, host Dr. Denise Quinlan sits down with Charlotte Ward, Kiwibank’s Chief People Officer, to explore how clear purpose, trust, and continuous listening are reshaping the future of work. Discover how Kiwibank is redefining hybrid work by finding the “flex within the flex,” where meeting innovations, dynamic wellbeing leave, and intentional leadership create an environment where everyone thrives. Charlotte shares how a culture built on belonging and purpose drives real results and Denise, the perennial independent, finds herself wishing she worked for Kiwibank.

For more: 

• Get your free copy of the Making Work Better Report here
• Kiwibank’s kauwaka – A place to belong, Better together, Rise to the challenge, Customer at heart. 
• Fixing the Overload Problem at Work, Kelly & Moen